Frequently Asked Questions (FAQ) – Cleaning Supplies at Gensan Hygiene

1.What types of cleaning supplies does Gensan Hygiene offer?
Gensan Hygiene provides a wide range of cleaning supplies, including detergents, disinfectants, sanitizers, degreasers, floor care products, glass cleaners, and more. We also stock janitorial equipment such as mops, buckets, and cleaning cloths.

2.Are your cleaning supplies safe for home and commercial use?
Yes! Our cleaning supplies suit residential and commercial environments, including offices, hospitality venues, healthcare facilities, and childcare centers. Always follow the product instructions for safe use.

3.Do you offer eco-friendly cleaning products?
Yes, we offer a selection of eco-friendly cleaning products that are biodegradable and safe for the environment. Look for our “Eco-Friendly” category on our website for sustainable cleaning solutions.

4.How can I place an order for cleaning materials?
You can order cleaning materials directly from our website by browsing our product categories, adding items to your cart, and proceeding to checkout. We also accept phone and email orders.

5.Do you provide bulk discounts for cleaning items?
Yes, we offer bulk pricing for businesses and organizations looking to purchase large quantities of cleaning items. Contact our sales team for more information on special pricing and wholesale deals.

6.What is your delivery policy for cleaning supplies?
We provide delivery across Australia and offer free shipping for orders over $250 within Sydney Metropolitan areas. Shipping fees apply for other locations, depending on order size and destination.

7.How can I get Safety Data Sheets (SDS) for your cleaning supplies?
Safety Data Sheets (SDS) for our cleaning supplies are available on our website under the “SDS & Support” section. You can also request them by contacting our customer service team.

8.Can I return or exchange cleaning supplies if I’m not satisfied?
Yes, we accept returns for unused and unopened cleaning supplies within a specified timeframe. For more details on our return policy, please visit our “Terms & Conditions” page or contact us directly.

9.What brands of cleaning chemicals do you carry?
We stock high-quality cleaning chemicals from trusted brands in the industry. Check our website for details on the brands we carry.